Q & A’s
We are happy to answer any questions regarding your call centre needs so please call us and we will be happy to help. Here is a list of our most common questions :
Q: Who uses X-Dial ?
A: Any kind of call centre you can think of can use the X-Dial suite. Our X-Dial suite is currently used across the UK in all industries from debt collection & telemarketing to fully functional corporate contact centres with inbound and outbound teams.
Q: Do you offer a Trial ?
A: Yes, we can offer a fully functional trial to prospective clients, just contact us.
Q: Will I need training ?
A: Yes, All training is provided when we install X-Dial and you have 24/7 support for any help you may need.
Q: Is this a hosted dialler ?
A: It can be if you require, Most of our customers have X-Dial installed onsite its more cost effective and scalable.
Q: Can we use X-Dial with our own in house systems ?
A: Yes we can integrate with your own CRM, We handle all this technical stuff during the installation.