A fully hosted solution, meaning no physical servers to look after.
Fully customisable, we can change reports and screens to meet your need.
VoIP based, with some of the lowest call rates on the market.
Get better reporting from your call centre floor, to allow for informed decisions.
Subject to geographic location, fair usage policy, specific requirements, demand, and VAT. Call Costs Pence Per Minute. Bulk discount available.
Improve contact rates using predictive dialling to help figure out the best time to call your customers.
XDial recording means you never miss a word whilst staying compliant, allowing for better QC and training.
Integrate with your CRM system to provide / process information without the need for an agent to answer the call.
Our full featured reports suite gives you full M.I. reporting for all aspects of your call center, in real time.
Take inbound and make outbound calls on the same campaign so your agents are always on the phone.
Choose from a variety of styles to suit your operations, from simple blocks to fully-loaded information displays.
Connect with various external systems using our comprehensive API for 2-way data transfers.
Make XDial work for you with customisation for everything within the system.
XDial is fully cloud hosted so you don’t have to worry about looking after servers, leave that to us.
